Privacy Policy

1. Introduction

Coastal Apex Team FZ-LLC, trading as TaxNomads ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Full name and contact details (email, phone number, address)
• Passport and identification documents
• Date of birth and nationality
• Employment and business information
• Financial information for payment processing
• Photographs for visa applications

Automatically Collected Information

• IP address and browser type
• Device information
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use your personal information to:

• Process your service requests and applications
• Communicate with you about your application status
• Submit applications to UAE government authorities on your behalf
• Process payments through our payment gateway
• Comply with legal and regulatory requirements
• Improve our services and website
• Send relevant updates about our services (with your consent)

4. Legal Basis for Processing

We process your personal data based on:

• Contract: To fulfill our service agreement with you
• Legal Obligation: To comply with UAE laws and regulations
• Legitimate Interest: To improve our services and protect our business
• Consent: For marketing communications and optional services

5. Information Sharing

We may share your information with:

• UAE Government Authorities: As required for visa and license applications
• Free Zone Authorities: For company registration purposes
• Payment Processors: Tap Payments for secure payment processing
• Service Providers: Who assist in delivering our services
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures including:

• SSL encryption for all data transmissions
• Secure storage of documents and personal information
• Access controls limiting who can view your data
• Regular security assessments and updates

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for:

• The duration of our business relationship
• As long as necessary to comply with legal obligations
• Up to 7 years after service completion for regulatory compliance

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data (subject to legal requirements)
• Object to processing of your data
• Data portability
• Withdraw consent for marketing communications

To exercise these rights, contact us at taxnomads.support@gmail.com

9. Cookies

We use cookies to:

• Ensure website functionality
• Analyze website traffic and usage
• Remember your preferences

You can control cookies through your browser settings.

10. International Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Us

For privacy-related inquiries:

Email: taxnomads.support@gmail.com

Address: VUET3591, Compass Building - Al Hulaila, AL Hulaila Industrial Zone-FZ, Ras Al Khaimah, UAE